How do I remove an authenticator from my Blizzard account?
The Blizzard Authenticator offers an additional layer of security against unauthorized account access on up to three Blizzard accounts. When using the Blizzard Mobile Authenticator, we recommend adding Blizzard Phone Notifications. This free service allows you to easily remove an authenticator using text message verification.
What do I do if I Can’t Find my Blizzard account?
If you don’t have access to your email address or can’t recover your account, contact us. Blizzard Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account. Blizzard Authenticator can prevent account locks.
What do I do if my authenticator codes are not working?
Your Authenticator codes may not work if the app goes out of sync. If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app. If your Authenticator is a physical keyring, contact us.
How do I login using the authenticator’s randomly generated security code?
If you want to login using the authenticator’s randomly-generated numeric code instead, click Use Authenticator Security Code on your computer. Then press Enter code manually on your device to generate an authentication code. Each code is unique and valid only once. If you prefer to enter a code at every login,
Why is my battle net account locked?
My Battle.net Account is locked. We temporarily lock Battle.net accounts when there’s a change in access. This can mean a long amount of time has gone by since the last time you’ve logged in, or maybe you’ve logged in from an unfamiliar location. We’ve sent you an email with a link to reset your password, which will unlock your account.
How do I restore my previous authenticator serial number and code?
Your previous Authenticator Serial Number and Restore Code; How to. If you haven’t yet, download the app to your phone; Launch the Authenticator app on your phone and follow the prompts; Click Have a restore code? when asked to log in with your Battle.net account Enter your Authenticator Serial Number and Restore Code; Done, what’s next?
What do I do if my authenticator code is invalid?
If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app. If your Authenticator is a physical keyring, contact us.